Frequently Asked Questions
Everything you need to know about shopping at Culture Kings US.
How long does shipping take within the United States?
Standard shipping typically takes 3-7 business days, while express options are available for delivery within 1-3 business days depending on your location.
What is your return policy for streetwear and footwear?
We offer a 30-day return policy for most items. Products must be in original condition with tags attached. Please note that for hygiene reasons, some items like earrings and headwear may be restricted.
Are the products sold on Culture Kings authentic?
Yes, 100%. We source all our products directly from the brands themselves, ensuring every piece of apparel, headwear, and footwear is authentic.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later services including Afterpay and Klarna to make your shopping experience seamless.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
How do I know which size to buy?
Each product page features a detailed size guide. Since we carry various international brands, we recommend checking the specific measurements provided to ensure the perfect fit.